Privacy Policy

Ramer Group is concerned about your personal data security. The principles of our privacy protection policy are the following:

1. We value the trust you have placed in us, by means of submitting your personal information. We will always use it responsibly and in a way that complies with the trust you have put in us.

2. We will provide you with clear information about the way your personal data is going to be used. We will always be transparent regarding the types of information we collect, what we do with it, whom we provide it to, and whom should you turn to in case you have any worries whatsoever.

3. In order to keep your personal data from misuse, we will take various steps to preserve its security.

4. We will obey all of the applied laws and regulations for personal data protection and we will cooperate with the units in charge of the personal data protection. In case of absence of certain laws related to the privacy protection, we will act in accordance with the universal principles for personal data protection.


Last change: December 2017

This Privacy Policy describes the way data is collected, used and protected.

1. Why is the Privacy Policy applied?

The Privacy Policy of Ramer Group LTD is applied when personal data is collected in relation to the goods and services, provided by the company. Learn more about Ramer Group LTD at

That includes data, collected offline through our consumer work centers (offices, workshops, warehouses), direct marketing campaigns, also online through our websites (“Websites property of Ramer Group LTD”), applications and third party branded webpages.

The present Privacy Policy is applied on the targeted content, including offers, advertisements related to the goods and services of Ramer Group LTD, that we (or the service provider, that acts on behalf of us) could send you. The same is valid for our content uploaded on third party websites, platforms and applications (“Third party websites”) based on the information provided regarding the use of these websites (as described further in this text). These third party websites may carry their own rules and regulations for private information protection. We kindly advise you to read before use.

The present Privacy Policy is incorporated and represents a part of the Terms of Use of the Ramer Group LTD websites.

2. Your Consent

Using a Ramer Group LTD website, you give your permission to Ramer Group LTD to collect, use and disclose your personal data in compliance with this Privacy Policy. In case you do not agree with the collection, use and disclosure of your personal information, please, do not use the websites of Ramer Group LTD or do not provide personal information of the company to third parties in any other ways.

Using a website of Ramer Group LTD, you agree unconditionally and explicitly that the submission of your personal information represents your explicit written consent for the collection, processing, storage and granting of your personal data, in accordance with the described rules.

Each user of a Ramer Group LTD website has the right to request for the submitted personal information to be erased at any time. The request has to be made in writing to the following email address: At the time of the request there should not be any unsettled matters between yourselves and Ramer Group LTD. At the time of the erasing, you and Ramer Group LTD should not have any claims between each other.

Only Ramer Group LTD will collect, use and/or reveal your personal information in a loyal and a legitimate manner. In most cases we will explicitly ask for your consent, but in some cases it is implied by your actions or behavior. We could ask you to submit additional consent, in case we have to use your personal data for the purposes, not included in the present Privacy Policy. You are obliged to present us with this permission, but if you do not, this would lead to a limited access to some actions and less rights to use our websites. If you present an additional permission, the terms of this agreement would be an advantage in case of a conflict with the terms of the present Privacy Policy.

Please take into account the fact that we can process your private information, without your consent, if we have a lawful reason for this and in case, this requirement does not harm your own rights, freedoms and interests. Every time your data is used should be in accordance with the confidentiality terms described above.

3. Children

The largest part of the Ramer Group LTD websites is designed and intended for adult use. In the cases, when a website of Ramer Group LTD is intended to be used by a younger audience, we will ask the consent of a parent or guardian before the collection of private data, when we consider, that it is appropriate to do so or when it is required by the applied laws and regulations (the age, requiring consent is different in the different countries). If you are a child, that has exceeded the age, requiring parental consent, you should look at the terms of this Privacy Policy with your parent or guardian, in order to make sure you understand them and accept them.

If we find out that we have collected information about a child, without the consent of a parent or guardian, when such is required, we will erase this information as soon as possible.

The access to some parts of the Ramer Group LTD websites and/or the right to receive presents, samples or other prizes could be limited for users above a certain age. We could use your personal data, in order to verify your age and impose restrictions.

4. What types of data could we collect?

In this Privacy Policy, “personal data” means information or a piece of information that could be used for your identification. That usually includes information for your name, date of birth, address, nickname, email address, also a phone number, but that could also include other information like IP address, shopping habits and lifestyle information, also hobbies and interests. We could collect personal data from you through different sources, including:

We can collect information from yourselves directly, in the cases of submission of personal data, for example when you register for a lottery or a competition , you enter to obtain information, use applications, buy goods or services from us, fill out surveys or leave feedback, or make an inquiry. The types of data we may collect from your selves directly include:

    • Name
    • Address
    • E-mail address
    • Username
    • Phone number
    • Credit card or other payment information
    • Age
    • Birthdate
    • Gender
    • Content generated by the users, opinions and other content, that you submit to the websites of Ramer Group LTD
    • Every other personal information, that you voluntary submit

We (and a third party service provider on behalf of us) use cookies and other tools( for example analytic web tools and pixel markers), in order to automatically collect information about you, while using the Ramer Group  LTD websites, by the terms of this Policy for confidentiality and the applied legislation.

The types of data, collected automatically include:

    • Information about the browser you use
    • Details about the websites you have reviewed
    • Your IP address
    • Hyperlinks you have clicked on
    • Your Username, gender, networks and every other information, that you decide to share, when using websited of third parties (for example, when using “Like” functionality of Facebook or +1 functionality of Google+)
    • Websites that you have visited before going to a Ramer Group LTD website

(Called together “Information about website use”)

Most Internet browsers are set to accept “cookies”. You could change your settings, in order to block the cookies or set them to warn you, whenever cookies are sent to your device. If you use different browsers or many devices, you may need to change the settings for each browser of each device. Please take into account the fact, that if you block the cookies, that could affect your surfing on the Ramer Group LTD websites.

We can obtain personal data about you from other lawful sources, including information from the available in the commercial network sources, for example the public databases, also third party information. The types of personal data, that we may collect from such sources include:

    • Name
    • Address
    • E-mail address
    • Age
    • Gender
    • Shopping habits
    • Preferences and information about your private life, like your hobbies and interests
    • Online advertising

We could share the information for website use with trusted third parties(for example: advertisers, advertising agencies, advertising networks, data exchange, etc), and that is done in order to help us offer you appropriate content, including  more appropriate adds for goods and services, that might present an interest to you. These third parties may also provide access to their own cookies, web beacons and other technologies for tracing your device, in order to help us deliver personalized content and advertising for yourselves, when you visit the Ramer Group LTD websites or the websites of third parties.

5. How do we use your personal data?

We can use your personal data:

    • To improve our products and website design of the websites of Ramer Group LTD: Learn more.

We can use your personal data for:

    • Evaluation of the use of the websites of Ramer Group LTD , products and services.
    • Analysis of the effectiveness of our advertisements and promotions.
    • Personalizing your surfing experience of our websites, also to evaluate (anonymously and in an aggregate) statistically the activity of the website, also the time of visiting, if you visited it, or if you visited it beforehand and which website sent you there.
    • To make the Ramer Group LTD websites easier to use, more adaptive to your interests and preferences
    • To accelerate our future activities and work of the Ramer Group LTD websites. For example, one website could recognize that you have already offered personal data and it won’t ask for the same information again.
    • Collection of information about the device you use, in order to review the Ramer Group LTD websites, for example your IP address or the type of Internet browser or the operational system, that you use and to connect this with your personal data, in order to grant that each website of Ramer Group LTD presents the best web experience for yourselves.
    • To contact you regarding the products and services, that might be of interest to you, in case you gave us your consent for this or before this you asked for a product or a service from us and the communication matters or is related to this preliminary request and is made within the time limitations, set by the applied laws. Learn more.

We can use your personal information:

    • To present products and services (including such from third parties), that we consider would be of interest to you
    • To offer the opportunity to take part in sales and promotions

You can deny the receipt of messages from us at any time. All direct marketing communications that we send to you will provide the information and means, required to deny receipt.

    • To provide products and services that you request from us. Learn more.

We could use your personal information:

    • For sales and promotion that you may take part in
    • To forward information about products and samples, that interested you
    • To answer your inquiries and feedback

In order to protect the information from accidental or purposeful cancellation, while erasing the information, we may not erase automatically leftover copies from the servers or not remove the information from the archiving systems.

We provide a service through which you can receive a text or other message from Unilever (such as SMS /mobile messaging service/, MMS /multimedia messaging service/ or EMS /enhanced messaging services/ on your wireless or mobile device (referred to as the “Mobile Messaging Service”)). If you subscribe to any of our Mobile Messaging Services, you consent to receive such messages from Unilever at the address or mobile number you have provided for that purpose (unless and until you opt-out of receiving such messages by following the instructions in the Your Privacy Rights and Who to Contact section below).

You understand that the wireless carrier’s standard charges apply to these communications, and that you may change your mind at any time by following the instructions in the Your Privacy Rights and Who to Contact section below. If charges are collected from your wireless account, you agree that we may collect from you and provide to the wireless carrier applicable payment information in connection therewith. You represent that you are the owner or authorized user of the wireless device you are using to sign up for the Mobile Communications Service and that you have the authority to approve the applicable charges.

In addition, in order to meet certain age restrictions and other conditions associated with each Mobile Messaging Service, you may be required to register personal information, such as your name, text message, wireless address or mobile number. We may also receive the date, time and content of your messages during your use of the Mobile Messaging Service. We will use the information we obtain in connection with your use of the Mobile Messaging Service in accordance with this Privacy Policy. However, it should be noted that your wireless carrier and other service providers may collect data regarding your wireless device usage and their practice is governed by their own policies.

You acknowledge and agree that the Mobile Messaging Service is provided over wireless systems that use radio (and other means) to transmit messages over complex networks. We do not warrant that your use of the Mobile Messaging Service will be private or secure, and we are not liable to you in the absence of the privacy or protection you expect. You are solely responsible for taking the precautions and security measures that are most appropriate for your situation and are designed for your use of the Mobile Messaging Service. In addition, we may access the contents of your wireless account and/or mobile phone bill for the purpose of identifying and resolving technical problems and/or service related complaints.

6. With whom do we share your personal information?

Learn more.

We may share your personal data with:

    • Our advertising, marketing and promotional agencies, in order to help achieve effectiveness and analyze the success of our marketing campaigns and promotions
    • Third parties, who are required to provide a given product or service to you, as a delivery or postal service, a delivery of a product, that you have ordered
    • Executive or state units, following the appropriate legal procedure, in order to request from us to provide them with the required information
    • Third parties, that would like to send information regarding their products or services, but only if you have given your consent about this
    • Third parties, service providers, like data processing for Ramer Group LTD
    • Providers or tools for web analysis, such as Google or Unica

If we share your personal information with trusted third parties, we will take the required effort to guarantee, that they adhere to the confidentiality of the data and we will take the necessary reasonable steps, to protect them from misuse and will use them in a manner, that comply our instructions and principles for protection of the personal data and the applied laws and regulations. Learn more.

We can share your personal data:

    • To apply the terms of use of the websites of Ramer Group LTD
    • To perform an investigation of potential violations of the applied legislation
    • For detection, prevention and protection from fraud and all technical weaknesses
    • In accordance with the applied legal procedures and regulations, in relation to the cooperation with the legal investigation and in case it is requested by the law enforcement units

If you have any questions, comments or if you have any queries regarding the way we use your personal information, please look at Your rights for protection of your personal data and whom should you turn to, further in this text.

Ramer Group  LTD does not sell personal data, excluding legal parties, to whom we give away a portion or our entire activity (for example in case of a selling a brand name) or any other way in relation to acquisitions and mergers, change of management, conversion and liquidation of the entire or a portion of the activity of the company.

7. Where do we store your personal data?

The host servers of the Ramer Group LTD websites are located in the Republic of Bulgaria. Your personal data will be entered into the servers and will be processed in compliance with the applied laws and regulations for private data protection.

8. Protection of your personal data

We take all of the necessary reasonable safety precautions, to preserve your personal data and we require from the third parties to do the same. The access to your personal information is limited, in order to prevent unauthorized access, change or misuse and is allowed only for our employees.

9. Your rights for protection of the personal data and who should you turn to?

If you have any questions, comments or worries regarding the control of your personal data, you can contact us on the following email address –

You have the right to let us know if:

    • You no longer desire to be contacted by us
    • You would like a copy of the list of personal data we are in possession of
    • You would like us to correct, update or erase your personal data from our records
    • You would like to report abuse with your personal data

In order to help us with your request, please provide us with your full name and data.

10. Changes of our Privacy Policy

At certain moments we may change the Privacy Policy, when we publish the updated version of the Privacy Policy of the websites of Ramer Group LTD. We recommend you to visit the websites on a regular basis, in order to be informed about the ways we use your personal data.